Consumer

When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader.

You may have received poor service or you may want to switch energy suppliers or cancel a contract.

The bureau can advise on problem areas such as:

  • Builders and home improvements
  • Phones, TV and Internet
  • Furniture, household goods and clothing
  • Travel, leisure and food
  • Energy and Water
  • Professional Services
  • …and many more

For help please come into the bureau, call us or send an email.  Further help can also be found on the Adviceguide (Scotland) website.