When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader.
You may have received poor service or you may want to switch energy suppliers or cancel a contract.
The bureau can advise on problem areas such as:
- Builders and home improvements
- Phones, TV and Internet
- Furniture, household goods and clothing
- Travel, leisure and food
- Energy and Water
- Professional Services
- …and many more
For help please come into the bureau, call us or send an email. Further help can also be found on the Adviceguide (Scotland) website.