Useful Links

West Lothian Citizens Advice Bureau works with many other in West Lothian and throughout Scotland providing specific support services to citizens.

A set of useful links is given below. Just click on any of them to be taken straight to the website for that organisation.


HMRC is the government body responsible for collecting taxes, including Income Tax, Capital Gains Tax and Inheritance Tax. They also administer Tax Credits.

West Lothian

West Lothian Council is the local authority for the West Lothian area.  A lot of services are now available online, such as applying for school transport, requesting library books, booking a civil ceremony and notifying the council of a change of circumstances for council tax.

West Lothian Armed Forces Community Covenant –

Scottish Legal Aid Board (SLAB)

The Scottish Legal Aid Board is responsible for managing legal aid in Scotland. Legal aid allows people who would otherwise not be able to afford it to get help for their legal problems.

Law Society of

The Law Society of Scotland is the professional body for Scottish solicitors. The Society regulates solicitors. All practising solicitors are members of the Society and are required to meet certain standards.  You can search their database to find a suitable solicitor.


For information on the Small Claims, Summary Cause and Ordinary Cause actions. There is also information on criminal courts and dealing with a deceased’s estate.

UK Government

For information on government services. There is a wide range of information on this website, including benefits, driving and transport and citizenship.


Shelter Scotland is a charity that gives advice, information and advocacy to people in housing needs. The website includes various templates for download.

Advisory, Conciliation and Arbitration Service (ACAS)

ACAS offer an independent service for dealing with disputes between groups of workers and their employers. They also deal with disputes where individuals claims their employer has denied them a legal right.

Money Advice

The Money Advice Service is an independent service, giving free, unbiased money advice.

National Debt Line Scotland

Free debt advice and help line for people with debt problems. Advice is independent and confidential.


Relationships Scotland’s network of affiliated local services provide relationship counselling, family mediation, child contact centres and other family support services

Patient Advice and Support Service (PASS)  –

The service is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland. It aims to support patients, their carers and families in their dealings with the NHS and in other matters affecting their health.


The Financial Ombudsman is an independent service for settling disputes between businesses providing financial services and their customers.

Counselling Directory –

Counselling Directory is a confidential service that encourages those in distress to seek help. The directory brings together the information required to help individuals find a qualified counsellor or psychotherapist in their local area.